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Safe Share Administrator's Guide
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The Configuration page allows Safe Share administrators to modify a restricted set of properties on their Covata Platform instance, which are used to tweak specific functional aspects and the behavior of their Covata Platform instance.
Note: Other properties in configuration files can be modified by system administrators responsible for setting up on-site deployments of the Covata Platform.
To modify a Safe Share Administration property value:
true or false, the Edit Configuration dialog box has a Property Value check box, which should be selected for true or cleared for false.The following Safe Share Administration properties are available in the following categories.
The User Authentication properties section allows the configuration of factors that affect how users sign in to Safe Share.
See Modifying a Safe Share Administration property value above for instructions on how to modify these properties' values.
| Property | Detailed description |
|---|---|
| Minimum password length | The minimum number of characters required for a Local user's password. This property has no affect on LDAP user's password since the authentication of LDAP users is delegated to their respective LDAP server. |
| Temporary password expiry time in hours | When a new Local Covata user account is created, the user receives an email notification containing a temporary password (generated by the Covata Platform), which the user requires to set their own password for their user account. Hence, the value of this property defines the validity of this temporary password. Note: If this temporary password expires, the user can still set their password through the Covata Sign-in page by clicking either the Don't have a password? or Forgot your password button and following the instructions in the resulting email notification sent to their email address. |
| Maximum number of password retries | The maximum number of incorrect sign-in attempts permitted by a Covata user mistyping their password before the user account becomes locked. The user will need to do one of the following to unlock their account:
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| Account lockout time in minutes | The amount of time that a Covata user needs to wait before their user account (which was locked as a result of the user mistyping their password beyond the Maximum number of password retries above, during sign-in) is automatically unlocked by the Covata Platform. This amount of time also defines the period for which the link to unlock a user's account (contained in the email notification sent to the user) is valid. Important: Ensure this value is positive and do not set it to |
| Maximum number of email my password retries | The maximum number of times that a Covata user can click either Don't have a password? or Forgot your password, be sent an email notification containing either a one-time access link/password or password reset instructions and fail to successfully sign in, before their account is locked. Notes:
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| Number of character type categories that must appear in a password | There are four categories of character types that can be used in a password:
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| Two-factor authentication configuration link expiry time in days | When two-factor authentication (2FA) has been enabled on a Covata user account (by the user themselves through the Safe Share web application, Organization Administration or Safe Share Administration, by a Safe Share administrator on any Safe Share administrator's account, or by an Organization administrator for all members of their organization) the user receives an email notification informing them about this. This email notification contains a time-limited configuration link, which leads to step-by-step instructions for the user to:
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The Analytics properties section allows the configuration of Google Analytics properties, which collect data on visitor traffic to the Safe Share web application, Organization Administration and Safe Share Administration.
See Modifying a Safe Share Administration property value above for instructions on how to modify these properties' values.
| Property | Detailed description |
|---|---|
| The tracking code used for Google Analytics | The tracking code given to you when you sign up for Google Analytics. Note: For Google Analytics to work with your Covata Platform instance, this value must be used in conjunction with The tracking domain used for Google Analytics (below). |
| The tracking domain used for Google Analytics | The domain of your Covata Platform's web server. Note: For Google Analytics to work with your Covata Platform instance, this value must be used in conjunction with The tracking code used for Google Analytics (above). |
The Application Links properties section allows the configuration (i.e. exposure) of links to Safe Share client applications, which are better designed for the platform on which the user is currently accessing Safe Share.
See Modifying a Safe Share Administration property value above for instructions on how to modify these properties' values.
| Property | Detailed description |
|---|---|
| Show smart banner on iOS devices linking to the native iOS client | Sets a 'flag' on the Covata Platform which results in a smart banner appearing at the top of Safe Share web application pages whenever it is accessed through Safari on iOS devices. This encourages users of iOS devices who have clicked a direct URL to an item from 'A file/folder has been shared with you' email notification (which opens the item in the Safe Share web application) to access the item in Safe Share for iOS instead (by clicking the link in the smart banner). |
The User Limits properties section allows the configuration of limits applied to Covata user accounts.
| Maximum number of contacts allowed per user | The maximum number of contacts that any given Covata user can add to their account through the Safe Share web application, as well as Safe Share for Windows or iOS. |
The File Limits properties section allows the configuration of limits associated with files managed by Safe Share.
| Maximum number of collaborators per file/folder | The maximum number of collaborators which are permitted on an item through the Safe Share web application, as well as Safe Share for Windows or iOS. Note: Be aware that this limit includes collaborators on an item which have been implicitly inherited from folders (containing this item) to which collaborators have been explicitly added. |
The Notifications properties section allows the configuration of the types and behavior of email notifications sent by the Covata Platform.
See Modifying a Safe Share Administration property value above for instructions on how to modify these properties' values.
| Property | Detailed description |
|---|---|
| Item shared notification frequency in minutes | The time interval defining the frequency with which email notifications for shared items (i.e. 'A file/folder has been shared with you') are sent by the Covata Platform. Note: If any given Covata user has multiple items shared with them during one of these time intervals, the user will receive a single email notification (at the end of the interval) listing all the items that were shared with them since the previous interval/notification they received. |
| User adoption notification reminder frequency in days | The number of days between each of a series of user adoption email notifications being sent out to new Covata users with the Originator role. See the User adoption notification reminder enabled property's description (below) for more information about these types of email notifications. Notes: For this Safe Share Administration property to take effect, the User adoption notification reminder enabled property (below) must be set to |
| User adoption notification reminder enabled | Determines whether (i.e. true) or not (i.e. false) the Covata Platform sends a series of user adoption email notifications to new Covata users with the Originator role. Each of these email notifications contain tips and information to encourage these new Covata users to use Safe Share applications (for example, how to share data using these applications). Notes:
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The System Details section allows the configuration of text and URLs, which are used to customize:
See Modifying a Safe Share Administration property value above for instructions on how to modify these properties' values.
Notes:
- Please be aware that any modifications to any of these properties apply to all organizations configured on the Covata Platform.
- For more information about customizing the appearance of Safe Share, refer to Theming Safe Share's web-based interfaces in the Appendix of this guide.
| Property | Detailed description |
|---|---|
| Admin Email | An email address, typically for an Organization administrator, which is used as the 'fallback' contact email address for an organization whose Organization Admin Email property is not defined through Safe Share Organization Administration - see Configuring Safe Share Organization Administration properties for details). In such circumstances, this email address would be used by such an organization:
See Administering users within an organization in the Safe Share Organization Administration section of this guide for more information. Notes:
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| Safe Share Administration Help URL | The URL of the help documentation for Safe Share Administration, which is accessible from the Help option/link available from the email address drop-down menu at the top-right of Safe Share Administration (and from the footer). Note: The default value of this property is the Safe Share Administrator's Guide (i.e. this guide) on the Covata documentation web site. |
| Android Phone Authenticator URL | The URL of the authenticator app for Android-based devices, which is accessible from the Install link in Step 1 of the instructions for a Covata user to configure a mobile device for 2FA once 2FA has been enabled or re-configured on this user's account * . Note: The default value of this property is the Google Authenticator application for Android devices page on the Google play web site. |
| Application Name | The application name which appears to the right of the header logo of the Safe Share web application as well as throughout Covata Notification email messages. Note: The default value of this property is 'Safe Share'. |
| Company Name | The company/organization name which appears throughout Covata Notification email messages. Note: The default value of this property is 'Covata'. |
| Email Notification Copyright Notice | The copyright notice which appears at the base of Covata Notification email messages. Note: The default value of this property is '<year> Covata.'. |
| iPhone Authenticator URL | The URL of the authenticator application (app) for iOS-based devices, which is accessible from the Install link in Step 1 of the instructions for a Covata user to configure a mobile device for 2FA once 2FA has been enabled or re-configured on this user's account * . Note: The default value of this property is the Google Authenticator application for iOS page on the iTunes web site. |
| Legal URL | The URL of the company's/organization's legal page, which is accessible from the Legal link in the footer of the Safe Share web application, Safe Share Administration and Organization Administration. Note: The default value of this property is the Covata End User License Agreement. |
| Organization Administration Help URL | The URL of the help documentation for Safe Share Organization Administration, which is accessible from the Help option/link available from the email address drop-down menu at the top-right of Safe Share Organization Administration (and from the footer). Note: The default value of this property is the Organization Administrator's Guide on the Covata documentation web site. |
| The URL of the privacy statement | An additional (custom) URL for the company's/organization's privacy statement page, which is accessible from the Privacy:
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| Support URL | The URL of the company's/organization's support page, which is accessible from the Support link in the footer of the Safe Share web application, Safe Share Administration and Organization Administration as well as from Covata Notification email messages. Note: The default value of this property is the Support page on the Covata web site. |
| Version URL | An additional (custom) URL, which is accessible from the product version number link in the footer of the Safe Share web application, Safe Share Administration and Organization Administration. Note: The default value of this property is the Covata Product Release Notes page on the Covata Support web site. |
| Web application Help URL | The URL of the help documentation for the Covata Safe Share web application, which is accessible from the Help option/link available from the user's email address drop-down menu at the top-right of the Safe Share web application (and from the footer). Note: The default value of this property is the Safe Share User's Guide on the Covata documentation web site. |
| Windows Phone Authenticator URL | The URL of the authenticator app for Windows mobile-based devices, which is accessible from the Install link in Step 1 of the instructions for a Covata user to configure a mobile device for 2FA once 2FA has been enabled or re-configured on this user's account * . Note: The default value of this property is the Authenticator application for Windows mobile devices page on the Microsoft web site. |
* Two-factor authentication can be: