Accessing SafeShare Administration

The features of SafeShare Administration are only available to SafeShare administrators, where a SafeShare administrator is any Cocoon Data user who has the SafeShare administrator role.

Signing in to SafeShare Administration

When signing in to SafeShare Administration, a Cocoon Data user account must have the SafeShare administrator role to access all SafeShare Administration features of the Cocoon Data Platform^*.

If accessing SafeShare Administration for the first time, see Accessing SafeShare Administration for the first time (below) before continuing.

To sign in to SafeShare Administration:

Open a compatible web browser and enter the base URL of your Cocoon Data Platform instance (appended by /#/admin) in your browser’s URL field - e.g:
https://cocoondata-platform.xy-company.com/#/admin
Tip: You may wish to bookmark this URL.
On the Cocoon Data Sign-in page, enter the Email address and Password associated with your Cocoon Data user account which has the SafeShare administrator role.
Forgotten your password? If you have, then leave the Password field blank but click the Forgot your password link instead. Follow the instructions on the page and then in your email notification to reset your password.
Click the SIGN IN button (or type ‘Enter’/‘Return’) and if successful, the SafeShare Administration interface is displayed.
Notes:
- If, instead, you see ‘Multi-factor authentication is enabled on your account…’ on the page with a field requesting you to enter your Authentication code (for the first time), then:
  1. Check for a Cocoon Data Notification email message containing the subject line ‘Multi-factor authentication has been enabled for your account’.
  2. Open this email message and follow its instructions to configure your mobile device with your Cocoon Data user account for MFA. For more information, see Enabling or disabling MFA for a SafeShare administrator.
  3. Sign in again.
- The email address of the currently signed in user appears at the top right-hand corner of the SafeShare Administration interface.
- If the main Cocoon Data SafeShare for Web page appears instead of the SafeShare Administration interface, click your email address at the top-right and choose Administration from the drop-down menu.

^* Additional notes:

Any Cocoon Data user (including any SafeShare administrator) whose account has the Organisation administrator role for a given organisation can manage and administer that organisation. For more information about the Organisation administrator role, see Administering users within an organisation in the Organisation Administration section of this guide.
A SafeShare administrator (typically a Cocoon Data user account with only the SafeShare administrator role) can grant themselves the Organisation administrator role for an organisation by making themselves the administrator of this organisation when they add/create the organisation. This user (who now has both the SafeShare administrator role and the Organisation administrator role for this organisation) can then grant other Cocoon Data users the Organisation administrator role for their organisation. Otherwise (and perhaps more typically), a SafeShare administrator cannot administer an organisation added to their Cocoon Data Platform instance, unless the Organisation administrator initially set for this organisation (or someone else that this person subsequently made an Organisation administrator of their organisation) grants the SafeShare administrator the Organisation administrator role for their organisation (i.e. when adding the SafeShare administrator to the organisation).

The SafeShare Administration interface

The SafeShare Administration interface consists of a set of configuration pages, each of which is accessible from the options on the left (below). Note that:

Cocoon Data users who have the SafeShare administrator role can access all of these options on the left of the SafeShare Administration interface.
Cocoon Data users who have both the SafeShare administrator role and the Organisation administrator role for one or more organisations can access the Organisation Administration interface for these organisations (only), in addition to all SafeShare Administration options on the left of the interface. For more information about managing organisations, see the Organisation Administration section of this guide.

The Dashboard page is initially displayed upon a SafeShare administrator successfully signing in to SafeShare Administration (above).

If accessing SafeShare Administration from a tablet or phone, tap the ‘menu’ icon in the top left hand corner of the screen to access these options.

The table below describes each of these SafeShare Administration pages, which can be accessed by clicking its option on the left of the interface.

SafeShare Administration page	Description
Dashboard	Provides a single-page graphical overview of various aspects of your Cocoon Data Platform’s current statuses (presented in panels), recent sign-in attempts (presented in graph form) as well as system usage metrics for each organisation including Cocoon Data user account roles and storage usage/availability.
Organisations	Allows SafeShare administrator-level access to all organisations configured on your Cocoon Data Platform instance. From this page, any SafeShare administrator can: • Create a new organisation. • Rename an organisation, as shown to all Cocoon Data users who are members of this organisation. • Modify the quota used to limit the amount of storage (managed by the Cocoon Data Platform’s Content Service) available to an organisation. • Under certain limited conditions, remove an organisation.
Administrators	Allows access to all Cocoon Data users who are SafeShare administrators, from which any SafeShare administrator can: • add SafeShare administrator user accounts, which either creates new Cocoon Data user accounts with the SafeShare administrator role or grants existing Cocoon Data user accounts this role, or • remove SafeShare administrator accounts, which removes the SafeShare administrator role from Cocoon Data user accounts.
Client Apps	Allows the registration and configuration of applications (e.g. built by integrators using the Cocoon Data Platform’s API) which uses Cocoon Data technologies to create and/or access files (also known as file objects or Secure Objects). The configurations of these ‘client’ applications on the Cocoon Data Platform define: • Which OAuth 2.0 grant types the application can use to authenticate to the Cocoon Data Platform. • The application’s client ID and client secret (i.e. the credentials of the application itself, which also identifies the application to the Cocoon Data Platform). • The validity of the application’s access and refresh tokens, which determines the duration of a user’s session with the Cocoon Data Platform when they use this application. • The application’s ‘redirect URI(s)’, to which the Cocoon Data Platform sends its request (and is handled by the application) to complete the OAuth 2.0 authorisation process. • Whether the application’s access to the Cocoon Data Platform is either disabled or re-enabled.
SAML	Allows the configuration of a SAML-based Identity Provider (IdP) service to which Cocoon Data users can authenticate to gain access to the Cocoon Data Platform and SafeShare for Web through single sign-on.
Configuration	Allows the modification of properties that affect certain functional areas across the Cocoon Data Platform (including all organisations configured on it).
Internationalisation	Allows custom/external language bundles to be uploaded to provide the Cocoon Data Platform with greater internationalisation support for more languages. Also allows SafeShare administrators to change the user interface language for the sign-in page, as well as the default language of SafeShare Administration, Organisation Administration and (initially) SafeShare for Web for any newly added Cocoon Data users.

The SafeShare Administration dashboard

The Dashboard page is initially displayed upon a SafeShare administrator successfully signing in to SafeShare Administration.

The following table describes each component of the Dashboard page from left to right/top to bottom.

Dashboard page component	Description
Maximum Required Disk Space	This panel shows the total amount of storage space that the Cocoon Data Platform (managed through the Content Service) requires to store content for all Cocoon Data users with the Originator role (i.e. who have a plan) across all of the Cocoon Data Platform’s configured organisations. Clicking this panel opens the Organisations page. Notes: • This total is calculated by summing the quota values of all organisations. • The Originator role and plans are discussed in more detail in Administering users within an organisation (of this guide’s Organisation Administration section).
Client Applications	This panel shows the total number of client applications currently registered on the Cocoon Data Platform. Clicking this panel opens the Client Applications page.
User Sign-in Attempts	This graph shows Cocoon Data user sign-in attempts over the past week, with each point along a curve representing activity pertinent to that curve on a given day. Each curve on the graph represents the number of successful sign-in attempts from one of the three types of Cocoon Data user account (discussed in more detail in Administering users within an organisation, of this guide’s Organisation Administration section). The fourth curve represents the total number of failed sign-in attempts.
Organisations	This section of the dashboard shows each organisation configured on the Cocoon Data Platform. For each of these organisations, the following information is indicated: • The organisation’s name at the top. • The total numbers of Cocoon Data users (within the organisation) with the Originator and Collaborator roles, where each user who has the Originator role has a plan that grants them a quota of storage space. • A pie chart representing the used and free percentages of the storage space quota assigned to the organisation. • The actual amounts (in bytes/MB/GB) of this used (in orange text) and free storage space, as well as the storage space quota itself (in bold black text). Note: The Originator and Collaborator roles as well as plans are discussed in more detail in Administering users within an organisation (of this guide’s Organisation Administration section).

Signing out of SafeShare Administration

To sign out of SafeShare Administration:

Click your email address at the top right-hand corner of the SafeShare Administration interface and choose Sign Out from the drop-down menu.
The Cocoon Data Sign-in page is redisplayed.

Please ensure that you explicitly sign out of SafeShare Administration using this procedure. If you simply close the browser tab or window that contained your SafeShare Administration session, then you will not be signed out, leading to the risk that your session may be compromised by someone else subsequently using your computer.